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Observability


Unlocking Seamless Observability with Cisco Solutions

Observability

By offering expertise, tools, and ongoing support, OnStak enables customers to implement robust observability and monitoring solutions. With a focus on delivering tangible business outcomes, OnStak helps organizations leverage real-time monitoring, actionable insights, and intelligent analytics provided by the Observability tools. With these tools businesses gain comprehensive visibility into their digital infrastructure, proactively detect and resolve issues, optimize performance, enhance user experiences, and drive strategic decision-making. OnStak's expertise in Splunk, AppDynamics and ThousandEyes ensures that businesses have operational excellence and driving business success in today's dynamic digital landscape.

Splunk Observability Cloud

    OnStak offers a comprehensive suite of Splunk Observability Cloud services designed to provide end-to-end visibility into applications and infrastructure. Here’s an overview of the key services available:

    Splunk Infrastructure Monitoring: Monitoring and managing the performance of cloud and on-premises infrastructure, VMs, containers, and microservices.
    Splunk Application Performance Monitoring: Tracking the performance and availability of applications, identifying bottlenecks, and providing detailed transaction tracing.
    Splunk Real User Monitoring (RUM): Analyzing user interactions with web applications to understand and improve the end-user experience.
    Splunk Synthetic Monitoring: Using synthetic transactions to simulate user interactions and proactively monitor application performance.

Splunk Cloud Platform

    OnStak offers Splunk Cloud Platform Services with a range of specialized solutions and integrations to enhance the core capabilities of Splunk Cloud. These services include:


    Data Onboarding and Integration: Assist in efficiently integrating diverse data sources into Splunk Cloud, ensuring seamless data ingestion and normalization.
    Application Development: Custom apps and dashboards tailored to specific business needs can be developed, extending Splunk's functionalities.
    Consulting and Implementation: Expert consulting services for strategic planning, architecture design, and deployment of Splunk solutions, ensuring a smooth and effective implementation process.

Splunk IT Service Intelligence

    OnStak offers Splunk IT Service Intelligence (ITSI) services to deliver advanced solutions and optimized performance for IT operations. These services include:


    Implementation and Deployment: Expertise in deploying ITSI, ensuring a tailored setup that aligns with an organization's specific IT environment and business goals. This includes configuration of key performance indicators (KPIs), service monitoring, and alerting.
    Integration Services: Expertise integrating ITSI with a wide range of IT and business systems, legacy systems, cloud platforms, and third-party tools.
    Custom Dashboard and Visualization Development: Design and development of custom dashboards and visualizations, offering personalized insights and more effective monitoring of critical IT services.


How We Do It?

Full Stack Observability Customer Value Realization Framework
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AppDynamics

OnStak brings a transformative solution to businesses through its partnership with Cisco AppDynamics. By leveraging AppDynamics' industry-leading application performance monitoring (APM) capabilities, OnStak empowers businesses to gain deep insights into their application performance and user experience. This partnership allows businesses to proactively identify and resolve performance issues, optimize application performance, and deliver exceptional digital experiences to their customers. OnStak's expertise in deploying and managing AppDynamics solutions ensures that businesses can maximize the value of their digital investments and drive business success in today's competitive landscape.

Comprehensive Application Monitoring

    AppDynamics, now part of Cisco, offers comprehensive application performance monitoring solutions that empower businesses to gain deep visibility into their applications' performance. With real-time insights into application transactions, code-level diagnostics, and end-user experience monitoring, AppDynamics enables businesses to proactively identify and resolve performance issues before they impact users. This level of monitoring ensures optimal application performance, enhances user satisfaction, and drives business growth.

Business Impact Analysis

    One of the key features of AppDynamics is its ability to provide business impact analysis. By correlating application performance with business metrics, such as revenue and customer satisfaction, AppDynamics helps businesses understand the direct impact of application performance on their bottom line. This insight enables organizations to prioritize issues based on their business impact, allocate resources effectively, and make data-driven decisions to optimize application performance and business outcomes.

Scalable and Intelligent Monitoring

    AppDynamics offers scalable and intelligent monitoring capabilities that adapt to the dynamic nature of modern applications. With AI-powered anomaly detection, automatic baselining, and dynamic alerting, AppDynamics can intelligently detect and respond to performance anomalies in real time. This proactive monitoring approach ensures continuous application availability, reliability, and responsiveness, allowing businesses to deliver exceptional digital experiences to their users while minimizing downtime and performance disruptions.


ThousandEyes

OnStak brings a dynamic solution to businesses by harnessing the power of Cisco ThousandEyes. As a trusted partner, OnStak integrates ThousandEyes' cutting-edge network visibility and monitoring capabilities into businesses' operations. By leveraging this partnership, businesses can achieve unparalleled insights into their network performance, enabling them to make informed decisions, enhance operational efficiency, and ensure a seamless user experience. OnStak's expertise combined with Cisco ThousandEyes' robust features creates a synergy that empowers businesses to thrive in today's digital landscape.

Enhanced Network Monitoring

    ThousandEyes, now a part of Cisco, brings a new era of network visibility and monitoring. With its comprehensive suite of tools, ThousandEyes enables organizations to gain deep insights into their network performance, allowing them to identify and resolve issues swiftly. From real-time monitoring to historical data analysis, ThousandEyes offers a robust platform for ensuring network reliability and performance optimization.

Global Network Intelligence

    One of ThousandEyes' standout features is its ability to provide global network intelligence. By leveraging a vast network of monitoring points across the globe, ThousandEyes can offer unparalleled visibility into the performance of networks, applications, and services from various geographic locations. This global perspective is invaluable for businesses with a distributed workforce or a customer base spread across different regions.

Proactive Problem Resolution

    ThousandEyes empowers organizations to take a proactive approach to problem resolution. By detecting issues in real time and providing actionable insights, ThousandEyes enables IT teams to address potential problems before they impact end users. This proactive stance not only improves the overall user experience but also helps businesses maintain high levels of operational efficiency and reliability in their network infrastructure.


ThousandEyes Service on AWS


Key Features Advanced Integration Services with AWS Gateway using APIs
Flexible managed service provides ThousandEyes monitoring for AWS.Third party integration with ThousandEyes. Detailed monitoring of critical APIs used in various industries such as eCommerce, mapping, banking, and authentication services.
Enterprise Digital Experience includes setup and configuration of tests.Browser-based synthetics to measure SaaS, IaaS, and PaaS workloads. Integration with AWS and other cloud providers for advanced visibility into cloud services.
Setting and Configuring agents including Endpoint, Enterprise and Cloud agents.License Optimization using best practices. API integrations with AWS, accessing detailed information about microservices and enabling API testing directly to AWS endpoints.
Label Configuration for asset tagging including labels for agents and test.Self-service tool helps customers integrate ThousandEyes with their AWS infrastructure. Offer templates for standardized API tests to simplify setup and improve efficiency in monitoring AWS services without detailed configuration.

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